End-to-end automatic speech recognition systems often fail to transcribe domain-specific named entities, causing catastrophic failures in downstream tasks. Numerous fast and lightweight named entity correction (NEC) models have been proposed in recent years. These models, mainly leveraging phonetic-level edit distance algorithms, have shown impressive performances. However, when the forms of the wrongly-transcribed words(s) and the ground-truth entity are significantly different, these methods often fail to locate the wrongly transcribed words in hypothesis, thus limiting their usage. We propose a novel NEC method that utilizes speech sound features to retrieve candidate entities. With speech sound features and candidate entities, we inovatively design a generative method to annotate entity errors in ASR transcripts and replace the text with correct entities. This method is effective in scenarios of word form difference. We test our method using open-source and self-constructed test sets. The results demonstrate that our NEC method can bring significant improvement to entity accuracy. The self-constructed training data and test set is publicly available at github.com/L6-NLP/Generative-Annotation-NEC.

We present NER Retriever, a zero-shot retrieval framework for ad-hoc Named Entity Retrieval, a variant of Named Entity Recognition (NER), where the types of interest are not provided in advance, and a user-defined type description is used to retrieve documents mentioning entities of that type. Instead of relying on fixed schemas or fine-tuned models, our method builds on internal representations of large language models (LLMs) to embed both entity mentions and user-provided open-ended type descriptions into a shared semantic space. We show that internal representations, specifically the value vectors from mid-layer transformer blocks, encode fine-grained type information more effectively than commonly used top-layer embeddings. To refine these representations, we train a lightweight contrastive projection network that aligns type-compatible entities while separating unrelated types. The resulting entity embeddings are compact, type-aware, and well-suited for nearest-neighbor search. Evaluated on three benchmarks, NER Retriever significantly outperforms both lexical and dense sentence-level retrieval baselines. Our findings provide empirical support for representation selection within LLMs and demonstrate a practical solution for scalable, schema-free entity retrieval. The NER Retriever Codebase is publicly available at https://github.com/ShacharOr100/ner_retriever

Knowledge base question answering (KBQA) aims to answer user questions in natural language using rich human knowledge stored in large KBs. As current KBQA methods struggle with unseen knowledge base elements at test time,we introduce SG-KBQA: a novel model that injects schema contexts into entity retrieval and logical form generation to tackle this issue. It uses the richer semantics and awareness of the knowledge base structure provided by schema contexts to enhance generalizability. We show that SG-KBQA achieves strong generalizability, outperforming state-of-the-art models on two commonly used benchmark datasets across a variety of test settings. Code will be released upon paper publication.

The similarity between the question and indexed documents is a crucial factor in document retrieval for retrieval-augmented question answering. Although this is typically the only method for obtaining the relevant documents, it is not the sole approach when dealing with entity-centric questions. In this study, we propose Entity Retrieval, a novel retrieval method which rather than relying on question-document similarity, depends on the salient entities within the question to identify the retrieval documents. We conduct an in-depth analysis of the performance of both dense and sparse retrieval methods in comparison to Entity Retrieval. Our findings reveal that our method not only leads to more accurate answers to entity-centric questions but also operates more efficiently.

Entity Alignment (EA) aims to match equivalent entities in different Knowledge Graphs (KGs), which is essential for knowledge fusion and integration. Recently, embedding-based EA has attracted significant attention and many approaches have been proposed. Early approaches primarily focus on learning entity embeddings from the structural features of KGs, defined by relation triples. Later methods incorporated entities' names and attributes as auxiliary information to enhance embeddings for EA. However, these approaches often used different techniques to encode structural and attribute information, limiting their interaction and mutual enhancement. In this work, we propose a dense entity retrieval framework for EA, leveraging language models to uniformly encode various features of entities and facilitate nearest entity search across KGs. Alignment candidates are first generated through entity retrieval, which are subsequently reranked to determine the final alignments. We conduct comprehensive experiments on both cross-lingual and monolingual EA datasets, demonstrating that our approach achieves state-of-the-art performance compared to existing EA methods.

Visually-rich document entity retrieval (VDER), which extracts key information (e.g. date, address) from document images like invoices and receipts, has become an important topic in industrial NLP applications. The emergence of new document types at a constant pace, each with its unique entity types, presents a unique challenge: many documents contain unseen entity types that occur only a couple of times. Addressing this challenge requires models to have the ability of learning entities in a few-shot manner. However, prior works for Few-shot VDER mainly address the problem at the document level with a predefined global entity space, which doesn't account for the entity-level few-shot scenario: target entity types are locally personalized by each task and entity occurrences vary significantly among documents. To address this unexplored scenario, this paper studies a novel entity-level few-shot VDER task. The challenges lie in the uniqueness of the label space for each task and the increased complexity of out-of-distribution (OOD) contents. To tackle this novel task, we present a task-aware meta-learning based framework, with a central focus on achieving effective task personalization that distinguishes between in-task and out-of-task distribution. Specifically, we adopt a hierarchical decoder (HC) and employ contrastive learning (ContrastProtoNet) to achieve this goal. Furthermore, we introduce a new dataset, FewVEX, to boost future research in the field of entity-level few-shot VDER. Experimental results demonstrate our approaches significantly improve the robustness of popular meta-learning baselines.

Dense retrieval is widely used for entity linking to retrieve entities from large-scale knowledge bases. Mainstream techniques are based on a dual-encoder framework, which encodes mentions and entities independently and calculates their relevances via rough interaction metrics, resulting in difficulty in explicitly modeling multiple mention-relevant parts within entities to match divergent mentions. Aiming at learning entity representations that can match divergent mentions, this paper proposes a Multi-View Enhanced Distillation (MVD) framework, which can effectively transfer knowledge of multiple fine-grained and mention-relevant parts within entities from cross-encoders to dual-encoders. Each entity is split into multiple views to avoid irrelevant information being over-squashed into the mention-relevant view. We further design cross-alignment and self-alignment mechanisms for this framework to facilitate fine-grained knowledge distillation from the teacher model to the student model. Meanwhile, we reserve a global-view that embeds the entity as a whole to prevent dispersal of uniform information. Experiments show our method achieves state-of-the-art performance on several entity linking benchmarks.

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in the form of customer reviews and FAQs. DSTC-11 proposes a three stage pipeline consisting of knowledge seeking turn detection, knowledge selection and response generation to create a conversational model grounded on this subjective knowledge. In this paper, we focus on improving the knowledge selection module to enhance the overall system performance. In particular, we propose entity retrieval methods which result in an accurate and faster knowledge search. Our proposed Named Entity Recognition (NER) based entity retrieval method results in 7X faster search compared to the baseline model. Additionally, we also explore a potential keyword extraction method which can improve the accuracy of knowledge selection. Preliminary results show a 4 \% improvement in exact match score on knowledge selection task. The code is available https://github.com/raja-kumar/knowledge-grounded-TODS

Query Rewriting (QR) plays a critical role in large-scale dialogue systems for reducing frictions. When there is an entity error, it imposes extra challenges for a dialogue system to produce satisfactory responses. In this work, we propose KG-ECO: Knowledge Graph enhanced Entity COrrection for query rewriting, an entity correction system with corrupt entity span detection and entity retrieval/re-ranking functionalities. To boost the model performance, we incorporate Knowledge Graph (KG) to provide entity structural information (neighboring entities encoded by graph neural networks) and textual information (KG entity descriptions encoded by RoBERTa). Experimental results show that our approach yields a clear performance gain over two baselines: utterance level QR and entity correction without utilizing KG information. The proposed system is particularly effective for few-shot learning cases where target entities are rarely seen in training or there is a KG relation between the target entity and other contextual entities in the query.

Traditional systems designed for task oriented dialog utilize knowledge present only in structured knowledge sources to generate responses. However, relevant information required to generate responses may also reside in unstructured sources, such as documents. Recent state of the art models such as HyKnow and SeKnow aimed at overcoming these challenges make limiting assumptions about the knowledge sources. For instance, these systems assume that certain types of information, such as a phone number, is always present in a structured knowledge base (KB) while information about aspects such as entrance ticket prices, would always be available in documents. In this paper, we create a modified version of the MutliWOZ-based dataset prepared by SeKnow to demonstrate how current methods have significant degradation in performance when strict assumptions about the source of information are removed. Then, in line with recent work exploiting pre-trained language models, we fine-tune a BART based model using prompts for the tasks of querying knowledge sources, as well as, for response generation, without making assumptions about the information present in each knowledge source. Through a series of experiments, we demonstrate that our model is robust to perturbations to knowledge modality (source of information), and that it can fuse information from structured as well as unstructured knowledge to generate responses.